Ecobank Nigeria has reaffirmed its commitment to providing customers with seamless and uninterrupted banking services throughout the Easter holidays.
The bank in a statement on Friday assured customers that its secure and robust digital platforms will remain fully operational to support financial activities during the festive period.
The bank said all its digital channels and other payment platforms across its products chain nationwide will remain accessible throughout the holiday.
Speaking on the Bank’s preparedness, Victor Yalokwu, Head, Products and Analytics, Consumer and Commercial Banking, Ecobank Nigeria, assured customers of a smooth and secure banking experience during the Easter break.
He noted that customers can conveniently conduct transactions at any time using the Bank’s wide range of digital solutions.
“Customers will continue to enjoy a full bouquet of services during the holiday, including local and international funds transfers, bill payments, airtime top-ups, merchant payments, balance enquiries, account statements, and cardless cash withdrawals via ATMs.
“We understand that festive seasons come with increased financial activity, and our priority is to ensure our customers enjoy fast, reliable, and secure banking wherever they are.
“Our digital channels are designed to support uninterrupted transactions, and we have strengthened our systems to guarantee optimal performance throughout the Easter break,” Yalokwu said.
He encouraged customers to maximise the bank’s alternative channels for transfers, bill payments, airtime purchases, card services, and account management.
He also advised customers to stay vigilant by shopping only on trusted websites; avoiding the sharing of PINs, passwords, and one-time passwords (OTPs) and refraining from public Wi-Fi networks.
Other measures suggested were: being cautious of urgent or emotionally charged messages; and regularly monitoring account activity.
“Ecobank remains committed to providing innovative financial solutions and exceptional customer service. We wish all our customers and partners a peaceful and joyful Easter celebration,” he said.
