Debt dispute: NCC extends suspends disconnection deadline by 21 days

The Nigerian Communications Commission (NCC), has instructed MTN Nigeria to suspend plans to disconnect Globacom (Glo) subscribers due to lingering inter-connection debt between the Mobile Operators.

Also, the Commission gave MTN and Glo 21 days to resolve all outstanding issues.

NCC disclosed this on Thursday in a statement by its Director of Public Affairs, Reuben Mouka.

NCC had on October 8, published a Pre-Disconnection Notice informing subscribers of the approval granted to MTN to commence the phased disconnection of Glo with effect from January 18, 2024.

The statement read in part: “On January 8, 2024, the Nigerian Communications Commission published a Pre-Disconnection Notice informing subscribers of the approval granted to MTN Nigerian Communications Plc. (MTN) to commence the phased disconnection of Globacom Limited (Glo) with effect from January 18, 2024, due to a long-standing interconnection debt dispute between the parties.

“In approving, the Commission was deeply conscious of the potential impacts of the decision on consumers and therefore continued to engage both parties to facilitate a resolution which prioritizes and protects consumer interest and the seamless operation of the national telecoms network.

“The Commission is pleased to announce that the parties have now agreed to resolve all outstanding issues. For this reason, and in exercising its regulatory powers, the Commission has put the phased disconnection on hold for 21 days from today, January 17, 2024.”

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