The newly appointed Registrar of the Joint Admissions and Matriculation Board (JAMB), Prof. Segun Aina, has unveiled a five-year development agenda aimed at transforming the Board into Africa’s most trusted, innovative and accessible assessment and admissions institution.
Aina unveiled the agenda, tagged “JAMB 2031: Building Trust, Reducing Trauma,” on his first day in office, outlining a five-pillar strategy and seven flagship initiatives designed to consolidate the achievements of his predecessor, Prof. Is-haq Oloyede, while taking the Board into what he described as its next digital era.
Describing his assumption of office as “a homecoming and a solemn responsibility,” Aina pledged to strengthen the systems and institutional structures he inherited while pursuing innovation, improved service delivery and greater stakeholder confidence.
According to him, the 2026–2031 development agenda, referred to as Project 2:5:7, comprises two strategic objectives, five enduring pillars and seven flagship initiatives aimed at making JAMB a globally respected institution driven by technology, integrity and partnerships.
He said the agenda was anchored on JAMB’s statutory responsibility to provide fair, credible, secure and equitable access to tertiary education through transparent registration, credible assessments and merit-based placement of qualified candidates.
Aina said the Board’s credibility must be built around “robust systems, institutional values and enduring partnerships rather than individuals.”
The first pillar, Integrity – The Foundation, will focus on strengthening JAMB’s institutional credibility through internationally recognised standards, including ISO 27001 certification, independent technology reviews and verifiable systems designed to promote transparency, accountability and public trust.
The second pillar, Service – The Heart, will seek to improve the experience of candidates, parents, institutions and other stakeholders through responsive service delivery, transparent communication, proactive engagement and continuous improvement.
Under the third pillar, Governance – The Framework, the Board plans to strengthen performance monitoring, contract management, operational resilience and internal accountability to ensure that programmes are delivered efficiently and in line with established standards.
The fourth pillar, Technology – The Enabler, places digital innovation at the centre of the Board’s transformation agenda.
Aina said JAMB would consolidate and expand its in-house technology infrastructure, including scalable digital platforms for mobile services, web applications and printing systems, while deploying artificial intelligence and data analytics to improve decision-making and service delivery.
The fifth pillar, Partnerships – The Multiplier, is designed to deepen collaboration with financial institutions, fintech companies, educational organisations and international partners to support innovation, improve services and expand opportunities for stakeholders.
To translate the agenda into measurable outcomes, Aina announced seven flagship initiatives.
They include an independent review of JAMB’s technology infrastructure; attainment of ISO 27001 Information Security Certification; development of a unified JAMB mobile application; strategic communication and brand repositioning; establishment of a unified customer service platform; implementation of a paperless, enterprise-wide digital administration system; and improved staff welfare and capacity development.
The Registrar said the initiatives were intended to make JAMB “more responsive, digitally integrated, secure and efficient”, while strengthening public confidence in its operations.
Aina also emphasised the human dimension of the transformation, stressing that technology, despite its central role in the Board’s future, would not replace its people.
He said every registration represented the aspirations of a young Nigerian and the sacrifices of parents and guardians, pledging to simplify processes, improve communication and uphold fairness, transparency and integrity.
He urged staff to embrace innovation, professionalism and teamwork, saying institutional success depended on people united by shared values and a common purpose.
As he begins his tenure, Aina said his administration would focus on building systems capable of enduring beyond individual office holders and positioning JAMB as a global benchmark in technology-driven examinations and admissions administration.
